pv77 Terms & Conditions

1 General Provisions

pv77 is an online entertainment and gaming platform that offers a range of games, sports betting, and live casino services to users in Bangladesh. All services provided through this platform are governed by these Terms.

These Terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6), and pv77 services are operated subject to compliance with applicable laws and regulations of Bangladesh.

The word "platform" used in these Terms refers to the pv77 website, application, and all related digital services. "Transaction" refers to deposits, withdrawals, bets, and any financial exchange.

pv77 reserves the right to modify, suspend, or discontinue any part of its services at any time without notice. pv77 will not be liable for any loss or damage resulting from such changes.

2 Account Registration

To use pv77 services, you must open a personal account. During registration, you are required to provide accurate, complete, and up-to-date information.

2.1 Account Registration Requirements

• Each person may open only one account; opening multiple accounts is strictly prohibited.
• The name, date of birth, and contact details provided at registration must be truthful and accurate.
• The account is for your personal use only — allowing others to use it is prohibited.
• Keeping your account password confidential is entirely your responsibility.
• If you notice any suspicious activity on your account, notify the pv77 support team immediately.

2.2 Identity Verification

pv77 may request documents for identity verification at any time. pv77 reserves the right to suspend withdrawal access until verification is complete. The verification process may require a national identity card, passport, or other government-issued identification.

3 Age Verification

Members must be at least 21 years old to use pv77 services. The platform's services are strictly prohibited for minors.

By registering, you expressly declare that you are at least 21 years of age. Providing false information about your age will result in immediate account closure, and all associated balances may be forfeited.

Parents and guardians are encouraged to use appropriate parental control software to protect children and teenagers from accessing online gaming platforms.

4 Deposits & Withdrawals

pv77 supports only the following payment methods: bKash, Nagad, Rocket, and Upay. Members can use these methods to transact quickly and securely.

4.1 Deposit Rules

• The minimum deposit amount is ৳100 for each method.
• Deposits are generally credited to the account instantly.
• The mobile number provided during a deposit must match the number registered on the account.
• If a deposit is delayed due to a technical error, contact the support team with proof of the transaction.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawal requests can only be made from verified accounts.
• Withdrawals can only be made via the same method used for the deposit.
• Bonus funds cannot be withdrawn before the wagering requirements related to the bonus have been met.
• pv77 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

5 Bonuses & Promotional Offers

pv77 offers various bonuses and promotional offers. Each offer has its own terms and conditions, which are stated in the offer description.

5.1 Welcome Bonus

New members are eligible to receive up to a 100% bonus on their first deposit, up to ৳10,000. For example, a deposit of ৳1,000 will earn a ৳1,000 bonus — giving a total balance of ৳2,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus. Example: ৳1,000 bonus × 15 = ৳15,000 in bets must be completed before bonus winnings can be withdrawn.

5.3 General Bonus Rules

• Each account is eligible for the welcome bonus only once.
• Bonuses must be used within a specified time period — the deadline will be stated in the offer description.
• Claiming the same bonus from multiple accounts is prohibited.
• In cases of bonus abuse, pv77 reserves the right to cancel the bonus and suspend the account.

6 Gaming Rules

All members must follow the principles of fair play and honesty while gaming on pv77.

6.1 General Game Rules

• Each game has its own rules, which should be read before starting the game.
• If a game is left incomplete due to a technical error, pv77 may consider that round void.
• Game outcomes are determined by a Random Number Generator (RNG) and are fair and impartial.
• pv77 is not liable for issues caused by disconnection.

6.2 Sports Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled, the relevant bet amount will be refunded.
• In cases of disputed outcomes, pv77's decision will be considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the pv77 platform. Violating these rules will result in immediate account closure and all balances may be forfeited.

• Creating or operating multiple accounts.
• Registering with false or misleading information.
• Using hacking, bots, or automated software to play games.
• Any form of manipulation or fraudulent behavior.
• Bonus abuse or claiming bonuses through multiple accounts.
• Money laundering or illegal financial activity.
• Threatening or harassing other members.
• Attempting to breach the platform's security systems.
• Identity theft or using another person's account.

8 Privacy & Data Protection

pv77 places the highest priority on protecting members' personal information. Our privacy policy is an integral part of these Terms.

Personal information provided during registration is protected by SSL encryption technology. pv77 does not sell or rent your personal information to any third party. Full details on how your data is used can be found on our Privacy Policy page.

It is your responsibility to keep your account information up to date. pv77 will not be liable for any delayed or disrupted transactions resulting from outdated or incorrect information.

9 Responsible Gaming

pv77 takes responsible gaming seriously. We believe that gaming is a form of entertainment — not a source of income.

Members can set deposit limits, betting limits, or session time limits on their account. Any member may request a temporary or permanent suspension of their account.

Gambling addiction is a serious issue. If you feel that gaming is having a negative impact on your daily life, please contact our support team or visit our Responsible Gaming page for more information.

10 Account Suspension & Closure

pv77 reserves the right to investigate, suspend, or close a member's account at any time and for any reason. This action may be taken particularly in the following situations:

• Violation of any provision of the Terms.
• Providing false information.
• Suspicious or fraudulent activity.
• Evidence that the member is a minor.
• Extended period of inactivity.

If an account is closed and there is no evidence of a terms violation, any remaining valid balance will be returned.

Members may also request account closure at any time. In such cases, the account will be closed after all pending withdrawals have been processed.

11 Limitation of Liability

pv77 operates as a safe and reliable platform. However, pv77's liability is limited in the following areas:

• Loss caused by internet disconnection or technical failure.
• Issues related to third-party services (payment gateways, game providers).
• Force majeure events — such as natural disasters, pandemics, or government restrictions.
• Unauthorized use of an account due to the member's own negligence.

In any dispute, pv77's maximum liability will be limited to the total amount of the transaction in question.

12 Dispute Resolution

In the event of any dispute or complaint, the member must first contact the pv77 support team. Support is available 24/7 via live chat or email.

12.1 Complaint Process

• After a complaint is submitted, pv77 will review it within a reasonable time.
• pv77 may request additional information or proof if needed.
• In case of any game-related dispute, pv77's server logs will be considered the final evidence.
• pv77's decision is final and binding.

13 Changes to Terms

pv77 reserves the right to modify, add to, or cancel these terms at any time. Updated terms take effect as soon as they are published on the website.

For significant changes, pv77 may send a notice to your registered email. However, if you continue using the platform after changes are published, you will be considered to have automatically accepted the new terms.

Members are advised to visit this page regularly to stay informed about the latest terms.

14 Contact

If you have any questions or uncertainties about these terms, please contact pv77's support team. Our team is ready to provide assistance in both Bengali and English, 24/7.

• Live Chat: Directly through live chat on the platform — available 24/7.
• Email: [email protected]

When submitting a complaint, providing your account details and the relevant transaction information will help us resolve it faster.