Safe Gaming Commitment

A culture of responsible gaming at pv77

pv77 believes gaming should be enjoyable and controlled — never a source of stress. Our safety tools and support services are always here for you.

21+ age limit and our commitment


For users aged 21 and above only. The minimum age to participate in any form of gaming activity at pv77 is 21. We strictly prohibit the registration and gaming of minors.

pv77 believes that online gaming is a form of entertainment that, when managed properly, can be a source of enjoyment. However, we also acknowledge that for some players, gaming can become a problem. That is why we have placed responsible gaming at the core of our platform.

Our goal is for you to enjoy gaming consciously and within set limits. Set a budget, manage your time, and seek help when needed — these three principles form the foundation of pv77's responsible gaming policy.

Our protection tools


Deposit control

Deposit limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Requests to increase the limit have a 24-hour delay before taking effect, which protects you from depositing excessive amounts on impulse.

Temporary break

Time-out feature

If you feel you need a short break, set a time-out from 24 hours up to 90 days. During this period, no gaming activity will be possible on your account. Access will return automatically when the break ends.

Long-term protection

Self-exclusion

If you feel gaming is getting out of control, activate self-exclusion. This will disable gaming access on your account for a set period or permanently. The support team is notified when this option is activated.

Time monitoring

Session timer

Use the session timer to track how long you have been playing in each session. A notification will appear when the set time is up, giving you the option to end the session if needed.

Real-world review

Reality check

View a summary of your wins and losses at regular intervals. This information will help you make informed decisions and keep you aware of the real picture of your gaming activity.

Transaction history

Transaction review

You can view your complete deposit, withdrawal, and gaming history at any time. pv77 keeps records of all transactions to ensure transparency.

Warning signs of problem gaming


If any of the following applies to your life, it may be a sign that gaming is causing a problem for you. It is important to seek help at the right time.

Feeling a repeated urge to play in order to win back lost money.

Hiding gaming activity from family or friends.

Spending money on gaming before covering essential expenses.

Feeling restless, irritated, or stressed when not gaming.

Repeatedly failing in attempts to stop gaming.

Feeling that gaming is affecting your work, studies, or family responsibilities.

Ways to help yourself


Plan a budget

Decide how much you are willing to spend before you start gaming. Treat this amount as an entertainment budget — just as you would set aside money for a movie or a restaurant. Never spend money set aside for emergencies or savings.

Set a time limit

Set a time limit for each session and stick to it. Avoid playing before going to sleep or before important tasks. Taking regular breaks keeps the mind fresh and improves decision-making.

See gaming as entertainment

Expecting to earn income from gaming is risky. Think of it as a leisure activity like watching a film or reading a book. Learn to accept the possibility of losing as a normal part of the experience.

Talk to someone close to you

Speak openly with a family member or a trusted friend about your gaming habits. Their support will help you stay within your limits. During times of loneliness, avoid gaming and turn your attention to other activities.

Get our support


If gaming becomes a problem…

pv77's support team is here for you 24 hours a day, 7 days a week. Contact us at any time to set a deposit limit, activate a time-out, or request self-exclusion. All discussions are completely confidential.

Live chat

Connect directly to live chat from any page on the site. Available 24/7, with support in both Bengali and English.

Email support

[email protected] — send any request or question related to responsible gaming. We will respond promptly.

Account settings

After logging in, manage limits, time-outs, and self-exclusion directly from the responsible gaming section of your account.

Questions about responsible gaming


After logging in to pv77, go to the Account Settings section. There you will find the "Responsible Gaming" option where you can set daily, weekly, and monthly deposit limits. For any assistance, contact us via live chat or at [email protected].

No, self-exclusion can be set for a specific period or permanently — it depends on your preference. Access does not resume automatically before the set period ends. You will need to contact the support team to reactivate your account.

Yes, your account balance remains fully secure during a time-out. Only gaming activity is paused. Once the time-out ends, you can log in normally to make a withdrawal or manage other activities.

No. It is strictly prohibited at pv77. Our platform is for users aged 21 and above only. Age is verified at registration, and identity documents may be requested in cases of doubt.

Contact pv77 via live chat (available 24/7) or email [email protected]. Our support team provides assistance in both Bengali and English. All discussions are kept confidential.

Decreasing a deposit limit takes effect immediately. However, a 24-hour delay is applied before a request to increase the limit takes effect. This rule is in place to protect you from decisions made on impulse.

Enjoy pv77 safely

Responsible gaming ensures an enjoyable experience. Browse our games or check the FAQ for any questions.

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